Frequently Asked Questions

Everything you need to know about your Onnit experience.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking link. You can also view your order status by logging into your account dashboard.

What is your return policy?

We offer a 90-day money-back guarantee on most products. If you are not satisfied with your purchase, please contact our customer support team to initiate a return or exchange.

Do you offer international shipping?

Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

Are your supplements third-party tested?

Quality and safety are our top priorities. Many of our supplements undergo rigorous third-party testing for purity and potency to ensure you receive the highest quality product.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.

How do I manage my subscription?

You can modify, pause, or cancel your subscription at any time by visiting the 'Subscriptions' section in your account settings.